Understanding Integration Cloud and how to get the most out of your implementation

Month: November 2021

Oracle Hospitality OIC Adaptor

Oracle Integration Cloud is rich in adaptors for technology and major SaaS services both Oracle (E.g., HCM, ERP, CX) and non Oracle (e.g., Salesforce, ServiceNow). But the more observant may have noticed a new addition to the list of Oracle industry (vertical) adaptors joining the Utilities vertical is a new adaptor for Hospitality.

OPERA, and it’s integration service OHIP have been developing to bring first of all its 3000+ APIs upto date as RESTFUL and self service enabled as the OPERA product becomes a SaaS delivered solution. Not to mention provide a good developer experience with Apiary and resources such as Postman collections (more about this here).

The latest step (from 21.4.2) has been to further the simplify the development process through the use of low code integration OIC provides. You can read some initial blogs about it here, and I’m sure there will be more to come.

Today the Adaptor just supports the Property Management System (PMS) that is for us uninitiated the system element handling the hotels core operations such as rooms, housekeeping and associated tasks – the heart of a hotel based business. Areas such as marketing, cruise ships, point of sale (PoS) etc fall out side of PMS and are not covered today.

Why OHIP and OIC

OHIP and OIC really comes into its own because it is very easy to wire the hotel management solution to common services such as ERP and HCM functions.

For example if you’re operating a group of hotels, then each hotel will use an OPERA instance, but the group may well make use of ERP Cloud for the overall accounting, taking the costs etc identified in the hotel operations via OPERA and then those figures are put into the group ERP to provide the overall financial controls and picture.

Adaptor Foundations

The OIC Adaptor builds on top of the OHIP APIs, as a result the same restrictions on invocations, security needs exist as going to the native API. Like all OIC integration development we need to establish a connection definition which needs the URL of you OHIP instance, plus the same credentials you would use for a rest connection.

Connection Palette in OIC with oracle Hospitality highlighted

October 21 – New OIC Articles

Article / LinkAuthorSubject MatterConnecting
Field Level Encryption with Oracle Integration and OCI VaultStan TanevOIC, Vault 
Process Excel files with OIC + Oracle FunctionsStan TanevOICExcel
Setup Email Notifications with the Oracle Integration CloudDaniel TeixeiraOICOCI Email
Oracle Integration Cloud – Twilio Adapter for SMS and WhatsAppDaniel TeixeiraOICTwilio
Visual Builder – A Crash Course by Shay ShmelzerShay ShmelzerVBCS 
Configuring OIC NotificationsNiall CommiskeyOICOCI Notifications
Leveraging Grafana for OIC MetricsNiall CommiskeyOIC 
Using OIC Logging Analytics for searching OIC Activity Stream logNiall CommiskeyOICOCI Log Analytics
Surfacing OIC Design Time audit logs in OCI Logging AnalyticsNiall CommiskeyOICOCI Log Analytics
Using OCI Logging for searching OIC Activity Stream LogNiall CommiskeyOICOCI Log Analytics
OIC docs link for restricting access to OIC instancesNiall CommiskeyOIC 
Create a fixed-length file in Oracle IntegrationAnkur JainOIC 

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